FAQs

Frequently Asked Questions!

Our standard delivery time is within 3 weeks. However, we usually ship your items much sooner than this. Please read our delivery and returns terms for more information.

Yes. All of our clothing and accessories are handmade. Therefore, you can speak with us to either tweek one of our current designs, or we can design something completely bespoke, to meet your wishes. Please note: there may be extra charges, for any bespoke design dress or accessory.

As your items are made to order, just for you. Items can only be returned if they are received faulty or damaged from transit and for no other reason. Please read our full returns and delivery policy, for more information.

Our clothing and accessories are aimed at children aged between 0-12 years old and are sized inline with UK and European sizing standards. Please see our sizing chart for further details. For older sized children or adult clothing, please speak with us for your special request.

Yes. Inline with European Consumer Rights, all of our items come with a 2 year guarantee. All items are designed as special occasion items and we guarantee these items to last for a minimum of two years, under normal use and with proper care, as informed in our items proper care advice instructions.

We accept debit or credit card payments via our secure 3rd party payment provider stripe and also paypal. You will be requested to pay for your items at checkout, with your chosen debit or credit card, or with your paypal account. We do not accept cash payments. checkout, with your chosen debit or credit card. We do not accept cash payments.